SAME-DAY PICK-UP AVAILABLE UPON CHECKOUT Free Shipping Nationwide for a Minimum Purchase of Php3,500
Shipping & Returns
Payment Terms
Shipping Policy
Once payment is received, we will ship your order the next business day. We use a third-party vendor for all shipping services, so we do not have control over your packages once they are dispatched. Tracking details will be provided in the confirmation email, allowing you to directly contact the assigned courier for any concerns such as delays or status updates. Currently, we have partnered with J&T for our shipping needs.
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Standard Delivery Rates:
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Metro Manila/NCR: Php100 (Standard)
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Rest of Luzon, Visayas & Mindanao: Php160 (Standard)
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Delivery Lead-Time for Standard Deliveries:
Metro Manila: 2-3 days
Luzon: 4-7 days
Visayas: 7-10 days
Mindanao: 10-15 days
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Same-Day Pick-Up (3 PM Cut-Off):
Buyers are responsible for booking their own rider or picking up their order from our warehouse in BF Resort, Las Piñas.
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Same-Day Pick-Up Details:
Same-day pick-up is available from Monday to Saturday, excluding holidays. The cut-off time for paid orders is 3 PM. If you miss the cut-off, your order can be picked up the next business day.
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Important Information:
Honesty is the best policy. Upon checkout, there are two different shipping rates depending on your desired mode of delivery. To avoid delays and hold-ups, please select the correct shipping option. We will not ship your order unless the due amount is settled.
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Free Shipping Offer:
We offer free shipping nationwide for a minimum purchase of Php3,500. Please note that this offer does not apply to the pick-up option. All free shipping orders will be processed through standard delivery.
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Return & Exchange Policy
At Lazy Hips, we want you to love your purchase. Please read our policy carefully before requesting a return or exchange.
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Return Window
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All return or exchange requests must be made within 2 days upon receiving the item(s).
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Requests made after this period will not be accepted.
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General Conditions
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We accept returns only if items are in good condition.
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Items must be unused, unworn, unwashed, and free from stains, damage, or holes.
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All return and exchange shipping costs are shouldered by the buyer.
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Original shipping fees are non-refundable.
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1. Refunds (Item Return Only)
If you would like a refund only:
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The item(s) must be sent back to our provided return address within the allowed return window.
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Once we receive the item(s), we will inspect and confirm that they are in good condition.
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After approval, we will issue a refund for the item price only.
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Shipping fees are not included in the refund.
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Items that fail inspection will not be eligible for a refund.
2. Exchanges
If you would like to exchange an item:
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The original item(s) must be returned within 2 days of receipt, at the buyer’s expense.
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After returning the item(s), you must place a new order on our website for the replacement item.
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This ensures we have a proper record of what item has been dispatched.
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All shipping fees (return and new order) are paid by the buyer.
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Important Notes
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We reserve the right to decline any return or exchange that does not meet the conditions stated above.
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Items returned without prior notice or outside the return window may be sent back to the customer at their expense.
Payment Options
We have 2 payment options as of the moment. Upon checkout, you can directly pay using your PayPal or select offline option for online transfers or bank deposits to Gcash, BDO and Metrobank.
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IMPORTANT REMINDER:
If you opt for the offline payment method, please be aware that we will only hold the reservation of your order for 48 hours. Otherwise, we will automatically cancel your order.
Also, please be mindful that the first one to pay, gets the item first! In few instances that you reserved the last piece of an item and didn't make the payment right away, then soon after, someone checked out the same item and paid immediately. At that point, the one who paid first gets that item. So to secure your orders, please pay immediately upon checkout.
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